TERMS AND CONDITIONS OF USING THE SERVICE
§ 1 General information
- Whenever used in this Agreement, the following words and phrases, unless otherwise required, shall have the following meanings:
- Online training – electronically supplied service that is conducted by the Organizer, the access is provided throughout the Service platform to.
- Agreement on participation in the Online training – the agreement, being a distance contract concluded by electronic means, on participation at the online training.
- Order placer – an individual, a legal person, or an organizational entity without legal personality, that places an order, using technical solutions of the service, and that concludes an Agreement on participation in the Online training,
- Customer – an individual, a legal person, or an organizational entity without legal personality, that has concluded the Agreement on participation in the Online training.
- Consumer – a person who purchases goods and services for personal use, that is not directly connected to their business or professional activity.
- Platform – the website that is accessible under the domain: taxtechacademy.com and that is used by the Order placer to place the order and to receive an access to the Online training.
§2 Offer and placing the Order
To place an order on the Plarform, the Order placer selects the Online training and then adds it to the cart – the part of the Website that guides the Ordering Party through the process of concluding the Agreement on participation in the Online training and through the online payment. To guarantee that the ordering process runs correctly, the Order placer should follow the displayed messages.
All the information on the Online training, on the tutor, on the Online training program and the time needed to complete it – including the time needed to develop the tasks, if they are part of the Online training – are published on the Platform’s website dedicated to the selected Online training and are available before deciding to place the order.
When concluding the Agreement on participation in the Online training, the Order placer provides the data necessary for the correct tax and technical settlement of the transaction, that is: e-mail address, place of residence or business, selected payment method, login and password, or registration number for the value added tax purposes.
The conclusion of the Agreement on participation in the Online training is tantamount to the registration of the Customer in the System, which enables the subsequent use of the Online training to which access has been purchased.
§ 3 Price
Prices on the Platform are expressed in EUR (Euro) and are given in net values. VAT will be charged upon adding the product to the cart and providing the details of the Ordering Party. The VAT rate depends on the location of the Order placer and the provision of a valid EU VAT tax identification number.
§4 Sales only to selected countries
For justified tax reasons, such as registration for the purposes of local value added tax, the Organizer reserves the right to limit sales to Order placers residing or running a business in selected countries or regions. The list of countries or regions in which the sale is conducted is available after adding the product to the cart. The territorial limitation of the right to sell does not apply to the countries of the European Union, the European Economic Area and territories recognized as equivalent based on EU anti-discrimination regulations.
§5 Access to the Platform
The time of access to the Platform is not shorter than 5 (five) years from the conclusion of the Agreement on participation in the Online training. Each online Training purchased may be completed only once.
The Organizer provides 24/7 access to the Platform, seven days a week. In the event of technical problems and servicing, it is allowed to exclude the availability of the Platform for the period necessary to restore the full functionality of the Website.
The Organizer issues an invoice automatically, immediately after the order is paid. The invoice is sent automatically to the e-mail address provided during registration. In particularly justified cases, such as a technical error in the system, the invoice will be issued manually within 14 days of making the payment. The Organizer issues and provides electronic invoices in a manner that guarantees the authenticity of their origin and the integrity of their content.
§7 Inability to complete the Order
If it is not possible to complete the order, the Organizer will immediately issue a corrective invoice and return the whole price paid by the Order placer (not reduced by the payment operator’s fees) in the same way as the payment was made. It is permissible to make different arrangements between the Order placer and the Organizer as to the allocation of funds, such as: ordering another Online training or a product in the store run by the Organizer.
Making the above-mentioned arrangements – other than the return of the whole price paid – requires in each case the express consent of both parties. Consent may be expressed by e-mail sent from the e-mail address provided by the Customer during registration.
§8 The right to withdraw from the contract
The Customer may withdraw from the Agreement with the Product or services purchased on the Platform without giving any reason within 14 days from the date of its receipt. To meet this deadline, it is enough to send a declaration of withdrawal to the address of the Organizer’s main office or to the e-mail address provided in §1 of the Terms and Conditions.
In the event of withdrawal from a Distance Agreement, the Agreement is considered void.
The right of withdrawal does not apply in the case of contracts for the supply of digital content that is not recorded on a tangible medium, if the performance began with the express consent of the Participant before the deadline to withdraw from the Agreement and after informing the Organizer about the loss of the right to withdraw from the Agreement.
In the case of payments by credit card, debit card, Przelewy24 or PayPal, the payment service is taken over by the payment operator. In this case, only the payment operator knows and is responsible for the data provided in its forms. The payment operator’s forms are located on its server and are appropriately encrypted by the payment operator.
The Customer accepts that all content and materials presented during the training are protected by copyright and are the intellectual property of the Organizer and are subject to legal protection. The Customer declares that the content presented during the Online training will not be recorded or disseminated. It is permissible to make notes for personal use.
The Customer undertakes that all content and materials constituting the elements of the Online Training will be used for the Participant’s own use in his own professional activity, other than activities competitive to the Organizer – therefore not to be presented to other people as part of activities such as training, publications, webinars with the scope of acquiring TaxTech competences.
The participant is responsible for not disclosing his password to third parties and bears all possible financial and legal consequences of such disclosure.
In the event of a violation of the provisions of this paragraph, the Customer undertakes to pay the Organizer a contractual penalty in the amount of EUR 20,000 (twenty thousand EUR) for each case of violation, which does not exclude the Organizer’s right to claim compensation in the amount exceeding the value of the reserved contractual penalty for general rules.
The Organizer provides access to online training free from defects and in accordance with the description contained on the public website. In the event of a defect in the goods, the Participant may take advantage of the warranty for defects under the conditions specified in generally applicable regulations.
In the event of a Product defect, the Customer has the right to file a complaint. To take advantage of the warranty, a complaint must be submitted specifying the nature of the defect and containing the Participant’s request. The complaint shall be submitted either by post to the Organizer’s registered office address or electronically to the e-mail address provided in §1 of these Regulations. The organizer will Customer to the request within 14 days from the date of receipt of the complaint.
The Customer will be informed about the result of the complaint in the same way as the complaint was sent to the Organizer.
If the complaint is accepted, the Organizer will offer the Participant a product free from defects, and if this is not possible, the Organizer will return the equivalent of the price or its part, according to the value of the defective service.
§ 12 Protection of personal data
The Customer confirms the truthfulness of the data contained in the registration form.
The Customer’s personal database is protected by law. These data are located on Microsoft servers in the Federal Republic of Germany, are protected and secured against unauthorized access. Personal data may be processed by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052, United States of America, to the extent necessary to ensure server space and system operation.
The Customer agrees to the processing of the personal data provided for the purpose of conducting online training and informing about the offer and news by the Organizer via the mailing list. The participant may unsubscribe from the mailing list at any time by clicking on the link in each message sent, and in the case of temporary technical problems – also by sending a message to the e-mail address provided in §1 of these regulations.
The Customer has the right to inspect the provided personal data, to correct them and to demand their removal (the right to be forgotten). This right may be exercised by sending a message to the e-mail address provided in §1 of these regulations.
§ 13 Responsibility
The Organizer declares that the content provided by him during the training is purely educational.
The Customer declares that he is aware that software development is a process performed by a team of specialists with various competences – in particular in the field of cybersecurity. The organizer reserves that the methods learned during the courses should not be applied directly to sensitive data – in particular those relating to the financial situation of the Participant or third parties. The organizer is not responsible for damages caused to Participants or third parties in connection with or as a result of using information, knowledge or skills acquired during the training.
§ 14 Dispute resolution
The court competent to settle any disputes related to the performance of contracts concluded on the basis of these Regulations will be the court competent for the seat of the Organizer. The choice of foreign law does not deprive the Ordering Party who is a Consumer of its rights under the mandatory provisions of the law of the state of their permanent residence.
The Consumer may also use the ODR platform, which is available at http://ec.europa.eu/consumers/odr. The platform is used to settle disputes between consumers and entrepreneurs seeking out-of-court settlement of a dispute regarding contractual obligations arising from an online sales contract or a contract for the provision of services.
Before taking any formal steps – please contact us and we guarantee that together we will find a solution that satisfies both parties!
§ 15 Final provisions
These Regulations are valid from 01/06/2022 and constitute an integral part of the concluded contracts for the provision of the Online training service.
The organizer reserves the right to change these Regulations at any time without giving a reason. Amendments to the Regulations come into force on the date of publication of the new Regulations on the website of the Service. The amended Regulations do not apply to contracts concluded before the entry into force of the amendment.
I am pleased with your interest in the training, and I wish you successful development of competences that every tax professional should have in the 21st century! 😊
Proposal for a withdrawal form:
Applies only to consumers wishing to withdraw from the contract.
WITHDRAWAL FROM THE CONTRACT
I hereby inform that I withdraw from the Agreement for the provision of electronic services: ……………………………………………………………………………………………………… …………………………………………………………………………………………………………………, concluded on ……….. …………………………………
First name and last name:…………………………………………………………..
Signature (applies only to cancellation in writing)